Archive for the ‘Social Media’ Category

Brands Want To Be Like Mike (and Ike)

For anybody unfamiliar with the Mike and Ike story, for over a year now the popular candy has been engaged in an extensive marketing campaign aimed at re-branding their product. Since April of 2012 Just Born (the owners of the Mike and Ike brand) has been running a social campaign- posting stories about Mike and Ike’s breakup on Facebook, Twitter and various blogging sites.

The reason for the duo’s split was down to ‘creative differences’ after the pair couldn’t agree on new flavours and packaging for the candy. Mike was leaving to focus on his music career (his debut single entitled “Strawberry or Die”) while Ike now had the time to focus on his art. The somewhat controversial twist of the pair also filing for gay divorce made the break up even more intriguing and the story was picked up by various media outlets like the John Stewart show- which only added to the story’s popularity. Viral videos (that continue to upload) on YouTube, as well as the Mike and Ike movie added to the hype surrounding the candy duo’s comeback and made the product re-launch a massive success.

Traffic to the Just Born social media sites (and website) has more than tripled since last year and the brand now has over 1 million fans on Facebook. Just Born has also reported a 7.2% increase in sales- the largest in the brand’s history.

The pillars of the campaign were set primarily in:

  1. The Packaging (or the Physical)- This let people know the campaign was for real. The physical aspect of Mike sometimes being scribbled out on boxes of the candy and other times Ike being so reinforced the story being told and made people question if this was for real.

  2. The Digital-  the ability for the brand’s audience to engage with the story in the form of a the two-way dialogue between the brand and it’s audience was crucial to the campaigns success. Leveraging the power of Social media not only built a following, it kept the audience engaged and turned customers into fans.

For me this campaign not only highlights vital considerations for re-inventing brands, it also offers a blueprint on how to do it. Firstly, it shows just how important social media is- to the re-branding process and to an organisation’s digital strategy. It also shows how important it is to the customer (i.e. the brand’s audience).


Let’s take a closer look at this story and while doing so you might consider how you could apply these steps to your re-branding process:

  • Create an engaging brand narrative that is captivating or humorous (or both) to your target audience.

  • Identify the best ways to engage that audience with the narrative. Between Facebook, Twitter, YouTube and various blogging sites it is likely that the market for Mike and Ike candy engaged with this campaign at some point in time.

  • Decide on the story, decide on the media AND STICK TO IT! The Mike and Ike story has been running for over a year now. Sometimes businesses expect social media to work miracles instantly- and sometimes it can- but more often than not it requires work. This doesn’t mean you can’t eventually become as successful as some of the bigger brands out there (case in point here) and build a sizeable following that actually engages with your product. After all it’s not just likes and shares we are looking for, but rather potential clients and fans.

  • Find out who is popular in your target audience’s circles. Make use of endorsements from celebrities, symbols or figures who can reach a wider audience. In this case, rapper/producer Nelly along with NBA basketball player Lamar Odom were included in the campaign to identify with a specific type of audience. This attached meaning to the story and again added to its intrigue and its humour.

  • REWARD LOYALTY. As a way of ensuring that Mike and Ike’s new found popularity lasted and translated into increased sales, the brand introduced a new flavour- “strawberry reunion”. They are also rewarding customers for their engagement over the past year with numerous special offers, promotions and interactive games on their website and Facebook page. This is an important note that is sometimes overlooked; just because a campaign  is “over” it should never really end (especially one as successful as this). Now that you have done all this hard work and increased your traffic (and hopefully your sales), sustain it’s success as long as possible and use it to get started on the next big thing! Just like products, campaigns also have a life cycle.


The Mike and Ike campaign is not the only successful re-branding story that utilized the power of an integrated digital and social  strategy. If you have any others we would love to hear them!

Make Your Sweet Blog Stick with Strategic Inbound Marketing

In today’s business world, the standard for social marketing should be set to “high”. Yet, while many companies are very active with their outbound social marketing initiatives, how much attention is being paid to their overall inbound social marketing strategies?

Inbound marketing draws in traffic without unconcealed or blatant outreach (which would be outbound marketing). Examples of inbound marketing include: streaming podcasts, videos (hopefully viral) and blogging, plus techniques to make sure that a company’s content is easy to find including search engine optimization. After you draw in potential consumers, what makes them STICK to become a “supporter”, “fan” or a “follower”? The answer is GOOD CONTENT. In regards to a website’s “stickiness”, Ann Capps of Artipot.com (@artipot @anncapps) writes: “Driving customers to your site is one thing, but without compelling content they have no reason to stay.”

Make Your Sweet Blog StickBlogs with “sticky” content are blogs with quality, worthwhile, reliable, and perhaps most importantly, relevant content. Of course, these adjectives are all subjective, and that’s why a blogger must know who he/she wants to reach and influence. But just hoping that people will come across your content isn’t enough! A well thought-out strategy is necessary for your content to tally views and for your blog (thus your business) to see tremendous gains. Inbound marketing involves actively, consistently and strategically putting content on the internet for other people to come across while they are doing their own personal searching and browsing.

Now…how do we get the blog seen more? People already searching for something will come across your blog organically if you offer/are writing about what they have searched for and need. This can be done by well thought-out keyword entry, tagging, backlinking (be sure to look for a Part II of this post for tips and tricks on the aforementioned techniques). The right keywords, meta-tags, and linking drives traffic to the blog, and then optimizing in the blog can enhance your SEO standing!

Another great tip is to build relationships with other bloggers: making genuine comments on another blogger’s posts (a blogger who you actually want to be connected with) is one great way to catch that blogger’s attention. After a while, said blogger may link to you from their website. Yes, we’re reaching out, but our actual technique for gaining traffic is a draw-in: blog readers see a link to your blog from a page that they already find credible and are already using, making it easier to gain views because there is, for one thing, less risk of wasted time when someone is recommended another “expert” from an already accredited and trusted source of theirs.

Well, we’ve covered why blogs are so important, and in Part II, we will discuss in further detail how to keep people sticking around you and your content (hence the term “sticky” content). As we said above: “Blogs with ‘sticky’ content are blogs with quality, worthwhile, reliable, and, perhaps most importantly, relevant content. Of course, these adjectives are all subjective, and that’s why a blogger must know who he/she wants to reach and influence.” What’s your favorite blog, and why is it your favorite? Hey—you can even let us know how you found that favorite blog of yours. These things, you’ll find, are interesting to observe in retrospect.

Posner Advertising Ramps Up Digital Services Capabilities

Established Industry Leader in Lifestyle Focused Marketing Increases Capabilities & Solutions for Impressive Client Roster

Posner Advertising, a full-service agency with the credentials, creativity and a passion for building and branding businesses, has been implementing an expansion of their digital marketing offerings. Known for marketing at the speed of change, the well-established agency takes on additional hires to drive a broad spectrum of integrated interactive offerings for their prestigious clients, including;

  • Web Design & Development
  • Branded Social Media Promotions & Pages
  • Video Marketing
  • Content Marketing
  • Inbound Blog Marketing
  • Social Media & Community Management
  • Behavioral Marketing
  • Mobile Application Development & Marketing
  • Email Marketing
  • Content Management Systems
  • Interactive Displays & Kiosks
  • SEM – Search Engine Marketing
  • SEO – Search Engine Optimization
  • Digital Media Planning
  • Custom Reporting and Analytics

Posner Advertising Digital Services


What the future holds…

With the unfolding of this new wave of offerings comes an exciting evolutionary step forward for Posner Advertising.  The agency will be continuing to cultivate their suite of digital services, and plans to make other strategic hires in the coming months.  Stay tuned, the agency will be releasing more news regularly as well as posting updates on their blog.

Posner Advertising, Inc., established in 1959, is a full-service agency headquartered in the Flatiron District of New York. They offer their clients the unique blend of extensive traditional experience and sophisticated digital marketing skills that has facilitated a long history of marketing success stories.  For sales and further inquiries, contact Bob Posner at 212-867-3900 or visit www.posnermiller.com

Are you Missing out on Potential Customers?

Unlike a retail setting where you know customers have found you the minute they walk in the door, online customers can be searching for the products you offer 24/7 without you even knowing.

Every day consumers turn to the internet to research products and services.  As customers search online, businesses often miss out on the chance to engage potential customers because of missing elements on their company website. Read the rest of this entry »

B2B or B2C – 7 Reasons to Consider Social Media

Having a social media presence is no longer an option for most businesses. In today’s online environment, having a social media presence is as important as having a website. Savvy customers will look your business up not just on a general internet search but also on Twitter, LinkedIn or Facebook to see how often you update your pages and how responsive you are to customer comments and questions.

Although, social media is generally thought to be a business-to-consumer marketing channel, there is growing evidence that social media benefits B2B. A Hubspot 2010 State of Inbound Marketing Lead Generation Report states that B2B companies that blog generate 67% more leads per month than those who do not. In a BtoB 2012 B2B Social Media Marketing Report, B2B marketers were asked to choose the most important method used for their social media efforts. LinkedIn was chosen by 30% of respondents, followed by   Facebook (20%), blogging (19%), Twitter (16%) and YouTube (8%). Read the rest of this entry »

7 Elements of Viral Videos

In the last post, we focused on how online video advertisements enhance brand awareness, increase customer engagement and ad performance.  Whether you want your next ad to be like the Kia Soul Hamster or the T-Mobile Angry Birds Live, the power of viral videos is undisputed.

By definition, viral videos are videos that become popular through sharing on the internet through social media sites, video sharing sites and e-mail.  The appeal of creating a viral video is the possibility of having thousands of people talking about and sharing a video about your brand.

By the end of 2011, the Visible Measures 2011 Social Advertising report stated consumers had chosen to watch video ads over 5.6 billion times.  The same report stats 1 in 12 campaigns drove over one million views in 2011, 40 campaigns totaled over 10 million views and the average campaign generated 765,000 views. In 2009, the average view for a video ad campaign was approximately 460,000.   Read the rest of this entry »

Enhance Your Brand with Video Ads

The world of digital marketing continues to evolve and the internet has become just as important as print and television to advertisers. According to Nielsen, in 2011 over 274 million Americans have internet access, doubling the number of Americans with access in 2000. That number will keep growing as record sales of tablets and smartphones are on tap for 2012.

Once the star of online advertising, banner ads are losing their allure to more entertaining and engaging video ads.  Early on, static banners gave advertisers the chance to reach new customers and provided the ability to easily track web visits back to the ad source.  Banner ads were the staple and trusted choice for online advertising.   Things have changed. Read the rest of this entry »

Creating Cohesive Traditional & Digital Marketing Campaigns

A recent study by the CMO Council revealed that only 9% of senior-level marketers believe traditional ad agencies are excelling at extending digital services to their clients. Although some may find this study discouraging, the study reveals an incredible opportunity for ad agencies to improve communication with their clients on the services offered.

The survey also revealed aggravations marketers have with their ad agencies. The number one grievance cited by marketers in the study was that ad agencies often lack knowledge or understanding of their business.  Understanding a client’s business is an area that Posner Advertising excels in. Since 1959, we have provided creative solutions for healthcare, hospitality, real estate, retail and luxury markets. As mentioned in a previous blog post, Peter Posner stated “We take pride in serving these markets and continue to find and implement new ways to assist and educate our clients.”

As an ad agency we marry together digital and traditional marketing efforts to save  Read the rest of this entry »

Tips for Providing Exceptional Customer Care Online

Providing customers with an exceptional customer experience is essential for luxury brands.  From the way staff greets customers to all of the efforts made to ensure every customer experience is outstanding, luxury brands have mastered delivering customer care that goes above and beyond. To date, only a handful of brands have figured out how to deliver this same level of care online.

A few of the ways your brand can deliver outstanding care online are highlighted below:

Listen to Online Conversations
Brands that have yet to fully embrace social media and digital marketing should at a very minimum start monitoring online brand conversations. Regularly search your brand online and use Google alerts to monitor conversations.  Use Twitter search or free tools such as Twendz to monitor how people are responding to your brand. You should also monitor blogs discussing your brand. Both Technorati and Google Blog search tools are good tools to use for monitoring any brand discussions happening in the blogosphere.

Create Memorable Customer Experiences Online
Most businesses have a strategy in place for providing exceptional customer experiences. This same focus needs to be delivered online. Brands can enhance customer experiences by providing interesting lifestyle content, sharing employee stories, inviting customers to share their own stories and sharing videos and photos that cater to the unique interests of your customers. Read the rest of this entry »

3 Facebook Questions for our President

Michelle McCormack from Boston, MA asked:
“How do you decide within the agency who does the actual engaging in social media? Do you have a content strategy? Is there one voice determining the message and execution? Is the message decided by committee and then one voice execution?”

Those are excellent questions, Michelle. Posner Advertising has been around for over two decades, specializing in traditional and new media marketing for the real estate, healthcare, hospitality and luxury market. We take pride in serving these markets and continue to find and implement new ways to assist and educate our clients.

When our agency hires a manager to look after our social media presence, we look for a person who is knowledgeable about the aforementioned markets. Our social media manager must also be organized, have superior common sense, be able to communicate with a professional, authentic and ethical point of view and most importantly, he or she must possess good listening skills – because as much as we want to be “social,” our priority is in finding out what our clients’ needs are.

Additionally, we strive to create an informative and empowering marketing platform for our potential and existing clients.  Therefore, even though our agency’s voice may appear to be very focused and singular, it is in fact a grouping of shared ideas from many of our top marketing executives. Read the rest of this entry »